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Professional Human-Led Audit

Complete ADA Compliance Audit Process

Our step-by-step manual audit process ensures 100% WCAG compliance verification. Automated tools only catch 30-57% of issues — our human experts catch the rest.

Why You Need a Manual Audit

Automated scanners are helpful but have significant limitations. Here's what they miss:

42%
Cannot Be Automated

Nearly half of WCAG criteria require human judgment to evaluate properly.

85%
Color Contrast Ceiling

Automated tools cannot reliably verify contrast for images, gradients, or dynamic content.

100%
Manual Coverage

Our human auditors test every WCAG criterion with real assistive technologies.

Our 8-Step Audit Process

From initial contact to final certification, here's exactly what happens when you hire us.

1

Initial Contact & Discovery

You reach out via our contact form or by saying "I want a professional audit" in the chat. We schedule a free 30-minute discovery call.

What we discuss:

  • Your website URL(s) and page count
  • Your compliance goals (Level A, AA, or AAA)
  • Timeline and urgency (lawsuit pending?)
  • Technical access requirements (CMS, staging site)
Timeline: Day 1 (30 minutes)
2

Proposal & Agreement

Within 24 hours, you receive a detailed proposal with fixed pricing based on your site complexity.

Proposal includes:

  • Scope of work (pages to audit)
  • WCAG conformance level target
  • Fixed price (no surprises)
  • Estimated delivery date
  • Payment terms (50% upfront, 50% on completion)
Timeline: Day 2 (you receive proposal within 24 hours)
3

Project Kickoff & Access Setup

After agreement signing & first payment, we set up project access and communication channels.

We'll need:

  • Staging site access (if available)
  • List of key user journeys/flows
  • Login credentials for authenticated areas
  • Point of contact for questions
Timeline: Day 3-4 (after agreement signed)
4

Automated Pre-Scan Analysis

We run comprehensive automated scans using ADAShield Pro, axe DevTools, and WAVE to identify obvious issues first.

Automated tools used:

  • ADAShield Pro (our scanner)
  • axe DevTools Pro
  • WAVE by WebAIM
  • Google Lighthouse
  • SiteImprove (for large sites)
Timeline: Day 4-5 (1-2 days depending on site size)
MOST IMPORTANT STEP
5

Manual Assistive Technology Testing

This is where we catch the 42% of issues automated tools miss. Real humans test with real assistive technologies.

Testing includes:

Screen Readers:

  • NVDA (Windows)
  • JAWS (Windows)
  • VoiceOver (Mac/iOS)
  • TalkBack (Android)

Other Testing:

  • Keyboard-only navigation
  • Voice control (Dragon)
  • Screen magnification (ZoomText)
  • Color contrast (manual verification)
Timeline: Day 5-12 (5-7 business days for thorough testing)
6

Comprehensive Audit Report

We compile all findings into a professional VPAT-style report documenting every WCAG criterion tested.

Report includes:

  • Executive summary for stakeholders
  • WCAG 2.1 AA conformance matrix
  • Issue-by-issue breakdown with screenshots
  • Severity ratings (Critical/Serious/Moderate/Minor)
  • Specific remediation instructions for each issue
  • Code snippets and before/after examples
Timeline: Day 12-14 (2-3 days to compile report)
7

Remediation Support (Optional)

You can fix issues yourself using our report, OR we can implement the fixes for you.

Option A: You Fix

  • Detailed report with code fixes
  • Email Q&A support (30 days)
  • Implementation guidance calls

Option B: We Fix

  • We implement all fixes
  • Direct access to codebase
  • Weekly progress updates
  • Ongoing maintenance plan
Timeline: Day 14+ (varies based on scope)
8

Re-Test & Compliance Certification

After fixes are implemented, we re-test the site and issue a WCAG Conformance Statement.

You receive:

  • WCAG 2.1 AA Conformance Statement
  • Accessibility Statement for your site
  • VPAT document (for enterprise clients)
  • Badge/seal for your footer (optional)
  • Annual re-audit recommendation
Timeline: 2-3 days after fixes confirmed

Professional Audit Pricing

Fixed pricing based on site complexity. No hidden fees.

Small Site

1-10 unique templates

$1,500 one-time
  • Full WCAG 2.1 AA audit
  • Assistive technology testing
  • Detailed report with fixes
  • 30 days email support
Get Quote
Most Popular

Medium Site

11-50 unique templates

$3,500 one-time
  • Everything in Small +
  • VPAT document included
  • Video walkthrough of issues
  • 60 days support + 1 call
  • Re-test after fixes (1x)
Get Quote

Enterprise

50+ templates or web apps

Custom
  • Everything in Medium +
  • Dedicated accessibility consultant
  • Developer training workshop
  • Ongoing monitoring & audits
  • Priority SLA support
Contact Sales

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